Bespoke Name Necklace

The Bespoke Journey:

1. Place Your Order: Provide your chosen name or word (up to 10 characters).
2. Design Approval: To ensure impeccable artistry, our designers will create a digital CAD rendering of your script.
3. Consultation: You will receive this drawing via Email or WhatsApp for your final approval. This personalised consultation ensures your piece is exactly as envisioned.
4. Artisan Crafting: Once approved, our artisans begin the hand-casting and moissanite-setting process.
5. Delivery: Your unique legacy piece will be delivered in 3–4 weeks.

Please note: Custom name necklaces are made-to-order and require a processing time of by our skilled artisans. This bespoke item is non-refundable.

To maintain the longevity and luster of your jewellery, please follow these guidelines:

• Avoid Moisture & Friction: Remove jewellery before washing hands, sleeping, showering, or any activities that expose it to moisture.
• Handle with Care: Avoid using harsh chemicals or cleaners that may damage the finish.
• Proper Storage: Keep jewellery in soft pouches or a jewellery box to prevent scratches and tarnishing.
• Dry Properly: Use a soft, non-abrasive cloth to dry and polish your jewellery after cleaning.
• Avoid Extreme Conditions: Store jewellery in a cool, dry place, away from humidity and direct sunlight.

UK Delivery

• Free UK tracked shipping on all orders: 1-3 days

(Additional day for NI, Highlands & Channel Islands)

International Delivery

• Europe: 3-5 working days
• Rest of the World: 7-14 working days

Return Policy

Due to hygiene reasons, returns are only accepted for faulty or damaged items. 

Please email info@casaldn.com and reference your order number.

All refunds/exchanges are processed upon receipt of returned jewellery.

You must make a return request within 14 days of purchase.

Our jewellery is made from either recycled 925 sterling silver or recycled brass, with high quality 18ct gold plating for all of our gold pieces.